The 'Triangle of Results': the key balance in project management.
The three points of the triangle are Good (Quality), Fast (Time), and Cheap (Cost). The principle is that you can achieve only two out of the three at any given time, as achieving all three is nearly impossible without compromising one. Here’s a deeper dive into how the triangle works:
- Good and Fast (but Not Cheap)
If you want a high-quality result delivered quickly, it will cost more. This is because:
- Higher Expertise Required: Hiring skilled professionals or teams to expedite work typically costs a premium.
- More Resources: Accelerating timelines often means paying for additional resources, overtime, or expedited shipping.
- Risk of Overhead Costs: Rushing without compromising quality requires exceptional coordination, which can add logistical and operational costs.
Examples:
- Rushed custom software development by a top-tier team.
- A last-minute wedding planner creating a high-quality event.
- Fast and Cheap (but Not Good)
If you want something done quickly and at a low cost, quality will suffer. This happens because:
- Limited Resources: Cheap projects are often constrained by low budgets, leaving little room for high-quality materials or skilled labor.
- Corners Cut: Speeding up processes at a low cost often means skipping important quality checks or reducing thoroughness.
Examples:
- A quickly built website using low-cost templates.
- A fast and inexpensive home renovation that uses substandard materials.
- Good and Cheap (but Not Fast)
If you want a high-quality result at a low cost, it will take more time. This is because:
- Limited Resources: Keeping costs low means fewer resources or personnel, which slows the pace of the work.
- Scheduling Delays: Teams may prioritize higher-paying or faster projects first, leaving your project lower on the list.
- DIY Approach: You might have to do more work yourself or rely on lower-cost options that require time to refine and adjust.
Examples:
- Growing a garden from seeds instead of buying mature plants.
- Hiring a freelance artist who delivers excellent work but needs extra time.
Why You Can’t Have All Three
The relationship between Good, Fast, and Cheap is inherently constrained by the limited resources (time, money, and materials) available for any project. Trying to optimize all three often leads to unrealistic expectations or failure. For example:
- Trying for All Three: If you demand a project that is good, fast, and cheap, either the quality will decline, corners will be cut, or deadlines will be missed.
Psychological and Practical Implications
- Decision-Making: Understanding these trade-offs helps set realistic expectations and prioritize what matters most for a project.
- Communication: Discussing these trade-offs with stakeholders ensures everyone aligns on priorities.
- Risk of Ignoring the Triangle: Trying to achieve all three simultaneously often leads to frustration, failure, or significant hidden costs.
How to Choose the Right Trade-Off
The decision depends on the context of the project:
- If Time Is Critical: Prioritize Fast, then choose between Good and Cheap.
- If Budget Is Tight: Prioritize Cheap, then decide if quality or speed matters more.
- If Quality Is Paramount: Focus on Good, then decide how much you’re willing to sacrifice in cost or speed.
By understanding and respecting the limits of the triangle , you can make informed decisions and realistic project goals.